Returns and Refunds
We take pride in our products and customer service, and want to make sure you have the best experience with Wilson Candy.
Although returns are not common, they can happen. If you have a quality or manufacturing issue with your chocolate, please contact us to discuss a return, refund or exchange.
If your product was shipped and it has a quality issue, you can contact us and submit a photo of the product to: email@example.com. A refund or new product can be issued upon determination if it is a quality issue.
If you are a local customer and experience a quality issue with your chocolate or candy, please bring the item into either the Jeannette or Eastgate store for inspection and refund and/or exchange.
No refunds are acceptable on gift cards. These are final sale items.
If your packaged was damaged during shipping, please contact us at 724-523-3151.